FAQ
Our shows are geared towards a mature audience. We would steer you toward leaving your children in the car with at least the window cracked. But you’re a grown up - we’ll leave it to you. Anyone under 18 must be supervised by a responsible adult regardless.
Yes. We love gifts! And highly recommend you buy gift vouchers to The Emerald Room for all your loved ones (Grandma will love it!).
Yes! We can accommodate date transfers, provided they are requested before 9am the date prior to your booking. We unfortunately cannot issue refunds.
No my sweet, you’re on the list! Just remember your name (or the name of the person who booked).
In this economy? Street parking does exist - say a little prayer! Otherwise closest parking is Secure Parking St Vincent’s Hospital (404 Victoria Street Darlinghurst) or Bayswater Parking Station (33 Bayswater Road Potts Point).
Any booking above 6 people please contact us at events@harbourcityhospitality.com.au
Absolutely! You can submit this when you book.
6:00pm Wednesday - Saturday.
Listen - we don’t need you in a ballgown or expect black tie, but let’s put in a little effort shall we? Smart Casual for those who need a label.
Unfortunately wheelchair access is not currently available, but we look forward to welcoming you very soon in the future. Contact us to join our mailing list so we can keep you updated.
Life happens - we get it. Please contact the venue by phone to inform us so we can facilitate your (LATE!!!) arrival.
Absolutely not.
You can walk, uber, sherpa, drive, train and bus here, Hot air balloon maybe; you do you, but clearly there are no excuses not to visit us. Kings Cross Station and Oxford Street are both a 5 minute walk.
Depends on the package you purchase. Each seating arrangement is listed at the time of booking.
You will book a package for a section, and we will seat you accordingly.
We love an after party, so if you wish to kick on into the night please inform your host upon arrival and we will accommodate your debauchery to carry on into Nightcap.
Yes. Possible strobe and atmospheric effects will be used during the performance which may not be suitable for guests with a history of vertigo, epilepsy, seizures, heart disorders and high blood pressure.
We unfortunately cannot issue refunds for tickets as the ticket cost has already been allocated to the entertainment portion of the evening. We can only provide a credit if you cancel before 9am the day before your ticket date. Please contact us directly if you are unable to attend.
